PRIVACY POLICY
Last updated: September 15, 2026
LAZZERINI -GEOJOIAS , a brand operated by Águas ASP Cosméticos, Termalismo e Serviços Ltda. , a private legal entity registered under CNPJ number 23.171.736/0001-28 , with headquarters at Rua Campo Grande, 171, CEP 13403-290, Piracicaba/SP, values the privacy and protection of the personal data of its customers, visitors, partners and other users of its online store.
This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected during the use of the website lazzerini-geojoias.com.br , hereinafter referred to simply as the "Store".
The processing of personal data carried out by LAZZERINI-GEOJOIAS complies with applicable Brazilian legislation, especially Law No. 13.709/2018 — General Law on the Protection of Personal Data (LGPD) .
This Policy aims to inform, in a clear and transparent manner:
What personal data may be collected?
For what purposes can this data be used?
with whom certain information can be shared;
How long can the data be kept?
What measures have we taken to protect them?
What are the rights of data subjects?
How to contact us regarding privacy and data protection issues.
Use of the Store will be subject to the conditions set forth in this Policy and other applicable regulations.
For the purposes of this Policy, we consider Personal Data to be all information relating to an identified or identifiable natural person.
Among others, the following may be considered Personal Data:
first and last name;
CPF (Brazilian taxpayer ID), when required for the transaction;
telephone;
address;
e-mail;
Data required for order delivery;
IP address;
Device and browser information;
information related to purchases and orders; and
other information provided voluntarily by the user.
Anonymized data, which does not allow for the reasonable identification of a person, is not considered Personal Data under the LGPD (Brazilian General Data Protection Law), subject to the conditions stipulated by law.
The amount and type of data collected depend on how the user interacts with the Store.
We can receive information when the user:
Create an account;
Makes a purchase;
fills out forms;
Requests assistance;
Get in touch via WhatsApp, email, or other channels;
Sign up to receive communications;
participates in promotions or campaigns; or
voluntarily provides information to fulfill a specific request.
This information may include name, phone number, email, CPF (Brazilian tax identification number), billing or delivery address, and other information necessary for completing the purchase and delivery of products.
When making a purchase, the following data may be processed:
products purchased;
order value;
payment method;
Delivery address;
payment status;
Shipping information;
order history; and
Information needed for after-sales service.
Complete credit card or other payment information may be processed directly by financial institutions, platforms, or contracted payment intermediaries, in accordance with their respective security policies and standards.
During browsing, some technical information may be collected automatically, such as:
IP address;
browser type;
type of device;
operating system;
Pages accessed;
Date and time of access;
Source of access;
navigation time;
interactions performed in the Store; and
Cookies and similar technologies.
This data may be used for security, store operation, performance analysis, statistics, improving the customer experience and, where applicable, advertising and marketing activities.
Personal Data may be processed for legitimate purposes related to the activities of LAZZERINI-GEOJOIAS, including:
to process and manage purchases;
confirm payments;
issue tax documents;
Prepare and send orders;
to make deliveries;
Maintain customer records and purchase history;
Provide customer service;
to answer questions, requests, complaints or suggestions;
Perform exchanges, returns, and after-sales service;
To prevent fraud and illegal activities;
to guarantee the security of the store;
to fulfill legal, fiscal, regulatory or judicial obligations;
to improve products, services and features;
to evaluate the performance and use of the store;
to develop navigation statistics and analyses;
to customize the user experience;
To communicate news, products, content, promotions or campaigns, when permitted by law;
To carry out advertising and digital marketing actions; and
To protect the rights of the company, users, and third parties.
The processing may occur, as the case may be, based on the execution of a contract or preliminary procedures, compliance with a legal or regulatory obligation, regular exercise of rights, legitimate interest or consent of the data subject, among other hypotheses permitted by the LGPD (Brazilian General Data Protection Law).
When treatment depends on consent, the user may revoke it in accordance with applicable legislation.
LAZZERINI-GEOJOIAS may send communications related to purchases, orders, customer service, and other information necessary for the relationship with the customer.
Information about products, releases, content, campaigns, and promotions may also be sent through authorized means and in accordance with applicable law.
When available, users may request to unsubscribe from receiving promotional communications using the unsubscribe option within the message itself or through the Store's official customer service channels.
Canceling promotional communications does not prevent the sending of messages necessary for order fulfillment, security, customer service, or compliance with legal obligations.
To enable the operation of the Store and the provision of services, certain Personal Data may be shared, when necessary, with suppliers and partners involved in the operation.
These third parties may include:
e-commerce platform;
hosting services and technological infrastructure;
Logistics and transportation companies;
Postal services and shipping companies;
intermediaries and payment institutions;
financial institutions;
fraud prevention systems;
Customer service and communication services;
information systems and technology providers;
Performance and audience analysis services;
digital advertising and marketing platforms;
social networks and integration services; and
public, administrative or judicial authorities, when required by law.
Among the technologies and services used or that may be used by the Store are platforms such as Nuvemshop, Meta — including Instagram and Facebook — and Google services , among others.
Each third party may process data in accordance with its own privacy policies and legal obligations.
LAZZERINI-GEOJOIAS seeks to share only the information necessary for the purposes related to the provision of its respective services.
The store may use integrations with social networks, including for displaying posts, promoting products, advertising, and interacting with users.
These integrations may include services provided by Meta Platforms , which is responsible for platforms such as Instagram and Facebook.
When a user interacts directly with features, links, or content provided by these platforms, certain information may be processed by the social networks themselves in accordance with their respective privacy policies.
LAZZERINI-GEOJOIAS does not control the data processing carried out independently by these platforms.
We recommend that users review the privacy policies of the respective services before using them.
The Store may use cookies and similar technologies to enable its operation, improve the user experience, understand how the site is used, increase security and, where applicable, carry out advertising activities.
Cookies are small files stored on the device used to access the website.
They can be used for:
Maintain essential store functionalities;
Remember preferences;
to facilitate navigation;
maintain user sessions;
to produce statistics;
Analyze website performance;
to understand the origin of the accesses;
to measure campaigns; and
To offer more relevant advertising, when applicable.
Users can configure their browser to block or delete cookies. However, disabling certain cookies may compromise some of the Store's functionalities.
Third-party tools may also use cookies and similar technologies according to their own privacy policies.
Some technology, infrastructure, analytics, social networking, advertising, or digital service providers may maintain servers or conduct operations outside of Brazil.
Consequently, certain information may be processed or stored in other countries, in accordance with the provisions of the LGPD (Brazilian General Data Protection Law) applicable to the international transfer of data and the relevant protection measures.
Personal Data will be kept for the period necessary to fulfill the purposes for which it was collected, to meet legal or regulatory obligations, to exercise rights in judicial, administrative or arbitration proceedings, and to preserve legitimate interests, where applicable.
After the purpose or legal retention period has ended, the data may be deleted or anonymized, except when its retention is permitted or required by law.
LAZZERINI-GEOJOIAS seeks to adopt appropriate technical, administrative and organizational measures to protect Personal Data against unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or inappropriate use.
We also seek to work with suppliers and platforms that have security mechanisms compatible with the services provided.
Despite the efforts made, no electronic system or data transmission over the internet is completely risk-free.
The user also plays an important role in the security of their information and should protect their login credentials, use strong passwords, and avoid sharing them with third parties.
Under the terms of the LGPD (Brazilian General Data Protection Law) and subject to applicable legal conditions, the data subject may request:
For the protection of the data subject, we may request additional information solely for the purpose of confirming their identity before fulfilling certain requests.
Some requests may not be fulfilled fully or immediately when there is a legal obligation to retain the data or another circumstance provided for in the legislation.
LAZZERINI-GEOJOIAS provides an institutional channel for matters related to privacy, protection of Personal Data and the exercise of rights under the LGPD (Brazilian General Data Protection Law).
Requests, questions, or inquiries related to the processing of Personal Data may be submitted through the official customer service channels available on the "Contact" page of this website .
Requests will be reviewed and responded to in accordance with the procedures and deadlines stipulated in applicable legislation.
LAZZERINI-GEOJOIAS may request information necessary to confirm the applicant's identity and protect Personal Data against unauthorized access or disclosure.
The Store may contain links to websites, social networks, applications, or services operated by third parties.
By accessing these services, the user will be subject to the respective privacy policies and terms of use.
LAZZERINI-GEOJOIAS does not control and is not responsible for the privacy practices adopted by independent third-party services.
We recommend reading the applicable policies before providing personal information.
If the user provides Personal Data belonging to another person, they must ensure that they have authorization or an appropriate legal basis to do so.
The user is responsible for the accuracy and legitimacy of the information provided.
This Privacy Policy may be updated periodically to reflect legal, regulatory, technological, or operational changes at LAZZERINI-GEOJOIAS.
Whenever there is a change, the updated version will be published on this page with the respective revision date indicated.
We recommend that this Policy be consulted periodically.
LAZZERINI-GEOJOIAS
Operated by Águas ASP Cosméticos, Termalismo e Serviços Ltda.
CNPJ: 23.171.736/0001-28
Address: Rua Campo Grande, 171 – CEP 13403-290 – Piracicaba/SP – Brazil
Website: lazzerini-geojoias.com.br
For matters related to privacy and the protection of Personal Data, please use the official channels available on the "Contact" page of the Store .
Last updated: September 15, 2026.
